Well... we help families and children who need our assistance. We help connect people with the resources they need, like food or clothing or shelter. We assist with adoptions and foster care. We help victims of abuse and neglect find a safe place to live and people to care for them. Or at least that's the goal.

[And hey, if she doesn't know what a social worker does, at least she (hopefully) isn't already prejudiced toward thinking them completely ineffectual wastes of space the way some people seem to feel.]